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Testimonials

Just ask and we will supply a list of recent assignments

Mark Hopkins, Chief Officer/Clerk/RFO
Royal Wootton Bassett Town Council
October 2024

Samantha Haywood has supported us for the past 18 months, and Sam’s support, guidance and honesty has been invaluable.
As a newly appointed Chief Officer, Town Clerk and Responsible Financial Officer, and not from a clerking background, I was keen to carry out a full financial review including processes, governance, procurement etc, and commissioned the services of LGRC Associates Ltd, and Sam joined the team.
The Town Council have a clear vision of changes they wanted to see, which has included new technology, and ensuring we get the best out of existing systems, including RBS, SAGE Payroll etc, and Sam’s knowledge and experience has really helped drive this forward.

Sam quickly got the business-as-usual activities under control, ensuring we were quickly following the Financial Regulations and our Scheme of Delegation. In addition, as part of the financial review, Sam has identified areas of improvements to ensure we follow due process and get value for money, reviewing all bank accounts, utility providers, expense process, financial policies etc – and has helped limit the risk to the organisation.
Each month Sam reported on findings, and created a comprehensive action log, which we reviewed and agreed on to take forward, some of which were quick wins and other items have taken longer to implement, taking decisions to Council, process changes, and training of staff.
Sam is incredibly hard working and flexible, being onsite when needed, and ensures that agenda item and supporting documents are prepared well in advance of a Council or committee meeting.
I have thoroughly enjoyed working with Sam, and appreciate her help and support especially as we have gone through some difficult, but worthwhile, changes, and are emerging as a stronger and robust Council, focused on delivering for our residents – this journey would not have been possible without the support of LGRC Associates Ltd, and Sam!

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Andy Jeffrey, Town Clerk
Godalming Town Council
November 2024

When our RFO informed us that she had accepted a new position as the CEO with a different Council, we were equally delighted at her success and horrified at the prospect of how we would manage without her.
At this point, the anxiety and stress of worrying how you will cope managing your own job as well making sure at least the bare minimum is done to keep the finances in order is immense.
Finding the right person to support me through this was an imperative, so I had no hesitation whatsoever in contacting LGRC for help. There was one person I wanted. Having known Louise for a number of years I was confident her skills, knowledge and expertise were what was needed and I haven’t been disappointed. Not only has Louise expertly stepped in as our RFO, she has brough invaluable insight in supporting us through the challenges of recruiting a permanent replacement.
I cannot thank Louise enough for the way she has provided me with support and reassurance and if there is one piece of advise I can give to any other Clerk or Chairman who unexpectedly finds themselves needing expert support, do not delay, hesitate or dither, pick up the phone and get the help you need in place as quickly as possible, the cost of not doing so will be much much higher if you don’t.

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Contact us…

Phone

01404 45973

Email Address

in**@**rc.uk

Office Addresses

Main Office: 2440/2430 The Quadrant, Almondsbury, Bristol, BS32 4AQ.  Northern Office: The Stables, Rose Cottage, Hackforth, Bedale, North Yorkshire, DL81NU. South West Office: Four Elms Cottage Yarcombe, Honiton, EX14 9AU

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